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Privacy Policy and Notice of Collection, Processing and Use of Personal Data
Volkswagen Taiwan Group Taiwan Co., Ltd. (hereinafter referred to as "we" or " Volkswagen Taiwan ") hereby informs you of the following matters in accordance with the Taiwan's Personal Data Protection Act (hereinafter referred to as the "Personal Data Act "):
By visiting or accessing Volkswagen Taiwan's website and mobile apps, you acknowledge and agree to the practices, requirements and/or policies of this Privacy Policy and hereby consent to our collection, use, disclosure and/or processing of personal data described herein. If you do not consent to the processing of your personal data in the manner described in this Privacy Policy, please do not use Volkswagen Taiwan's website and mobile apps. Volkswagen Taiwan reserves the right to change this Privacy Policy at any time. If any changes are made to this Privacy Policy, we will notify you by posting those changes or the revised Privacy Policy on Volkswagen Taiwan's website and mobile apps. If you continue to use Volkswagen Taiwan's website and mobile apps, including registering for an account and ordering products, you shall be deemed to understand and agree to the changes to this Privacy Policy.
- The purposes of the collection
In accordance with the Personal Data Act and related laws and regulations, for the purpose of providing you with access to and use of Volkswagen Taiwan's website and mobile apps, registering an account on the Volkswagen Taiwan's website and mobile apps, conducting transactions, requesting information, subscribing to information, providing feedback, and conducting various inquiries (sales and warranty of new cars and peripheral products); or for the purpose of contacting you, marketing (including but not limited to advertising and notification of various products, events, promotions, special offers or transaction order processing, etc.), performing consumer and client management analysis, managing and operating accounts registered on Volkswagen Taiwan's website and mobile apps, performing any act necessary for the scope of business as set forth in the company's business registration or articles of incorporation, accessing, maintaining and disclosing your registered account information and content as required by law, court order or governmental authority. We collect, process, use and cross-border transfer your personal information.
- The categories of the personal data to be collected
The personal data Volkswagen Taiwan collect from you, in accordance with the " The specific purpose and the classification of personal data of the Personal data Protection Act ", include, but are not limited to, type for identifying individuals, type of characteristic, social conditions, details concerning finance, business information, transaction information, payment and identifying financial information or other categories, such as name, mobile phone, home, office phone number, e-mail, address, ID card number, gender, date of birth or other information that can directly or indirectly identify you personally.
If you use your social media account to register for an account or to obtain access, Volkswagen Taiwan may access information that you voluntarily provided to the social media account provider under that social media account provider's policies.
- The time period, territory, recipients, and methods of which the personal data are used
Recipients: Volkswagen Taiwan and its authorized dealers in Taiwan (including but not limited to Taikoo Motors Limited Taiwan Branch (BVI), Grand Talent International Co., Ltd., Shyuan Feng Auto Parts Co., Ltd., Yang Sheng Motors Company Ltd., Zongcheng Motors Co., Ltd., Ming Fung Auto Car Limited, Jin Dong Motors Co., Ltd.), Volkswagen AG and other third parties authorized and commissioned by each of the aforementioned companies ("Partners"), other organizations with which Volkswagen Taiwan and Partners have business dealings, authorities or other government agencies with investigative jurisdiction under the law, and other recipients of personal data transmitted cross-border that are not restricted by the central government authority in charge of the industry concerned.
Territory: The location of the aforementioned recipients and the location involved in the cross-border transmission, including but not limited to the Republic of China and Germany.
Time period: The period of time for which the purpose of personal data collection continues, the period of retention in accordance with the relevant laws and regulations or contractual agreements, and the period of retention necessary for the execution of the business of Volkswagen Taiwan and its Partners.
Methods: To collect, process and use the personal data you provide by automated machines or other non-automated means, including, but not limited to, written, telephone, SMS, fax, e-mail, internet, paper or other means appropriate for the purpose of collection and in accordance with current scientific technology.
- In accordance with Article 3 of the Personal Data Act, you may exercise the following rights with respect to personal data
Volkswagen Taiwan and its Partners will take appropriate and secure measures to protect your personal data. You may at any time exercise the following rights with respect to the personal data you provide to us by means of communications disclosed on our official website: (1) to request access or review; (2) to make copies; (3) to request supplements or corrections; (4) to request the cessation of collection, processing and use; and (5) to request deletion.
- Personal data of children
Volkswagen Taiwan's website and mobile apps are not intended for children under the age of 13. Volkswagen Taiwan do not knowingly collect or retain any personal data or personally unidentifiable information from children under the age of 13, and Volkswagen Taiwan's websites and mobile apps are not intended for children under the age of 13. Parent or legal guardian of a child under the age of 13 shall ensure that the child does not provide personal data to Volkswagen Taiwan, or the parent or legal guardian shall be deemed to be acting on the child's behalf and be bound by such act. We will close all accounts dedicated to children under the age of 13 and will remove and/or delete all personal data that we believe was submitted by a child under the age of 13 who is not represented by a parent or legal guardian.
- Information collected by third parties
Some of the content, advertisements or features on Volkswagen Taiwan's website and mobile apps may be provided by third parties that are not affiliated with Volkswagen Taiwan. For example: video content provided by content providers; some third parties may provide advertisements or track which advertisements users view, how often they view those advertisements, and how users respond to the advertisements; and we may enable you to share specific information from our website and mobile applications with others through social networking services such as Facebook, Twitter, Google + and LinkedIn.
These third parties may collect or receive certain information related to your use of the services, including through the use of cookies, metrics and similar technologies, and this information may be collected over time and combined with information collected across websites and online services. We do not control the data collection and use practices of these companies, and we encourage you to review the terms and other policies of these third parties posted on their websites or elsewhere.
In addition, if you choose to use the social networking service to access the websites on a device that is used by someone other than you, those other users may be able to see the information stored or displayed on the social networking service account to which you are connected.
- Disclaimer for third party websites
Volkswagen Taiwan's website and mobile apps may be linked to third party websites and services that are not under our control. We are not responsible for the security or privacy of any information collected by third party websites or other services. When you access these sites, such access is at your own risk and you should review the privacy statements applicable to the third-party sites and services you use.
- VIII.Questions and concerns
If you have any questions or concerns about our privacy practices, please feel free to contact:
Terms of Use
Ownership of the Website; Agreement to the Terms of Use
The terms and conditions of use (hereinafter referred to as "Terms of Use") apply to the Audi Shop Website located at https://www.myaudi.tw/ (hereinafter referred to as "Website"). The Website is the property of Volkswagen Group Taiwan Co. Ltd., (hereinafter referred to as "Company") and its licensors. By using the Website, you agree to the Terms of Use. If you do not agree, please do not use the Website.
The Company reserves the right to change, modify, add or remove any part of the Terms of Use at any time in its sole discretion. It is your sole responsibility to periodically review the Terms of Use for changes. By continuing to use the Website after the changes are announced, you accept and agree to these changes. Under the premise that you comply with the Terms of Use, the Company grants you a personal, non-exclusive, non-transferable, limited right to access and use the Website.
The Company reserves the right to deny you access to the Website, services or allow you to create an account for any reason.
Content and Trademark Information
All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, site structure, site screen layout, web design and computer code (collectively referred to as "Content"), including but not limited to the design, structure, selection, coordination, presentation, "visual experience" and configuration of such Content, are owned, controlled or licensed by (or to) the Company and are protected by copyright, patent, trademark and trade secret laws, and various other intellectual property and competition laws.
Except as otherwise expressly provided in the Terms of Use, neither the Website nor any part of the Content may be copied, reproduced, republished, uploaded, posted, publicly broadcast, publicly displayed, altered, distributed, publicly released, reverse engineered, decoded or decompiled or distributed to any other computers, servers, websites or other medium of publication or distribution, or for any commercial enterprise, in any manner whatsoever (including by "mirroring"), without the express prior written consent of the Company.
You may use information related to Audi products and services (such as information sheets, knowledge base articles and similar materials) that the Company makes available for download on the Website, provided that you: (1) do not remove the text of proprietary notices from all copies of such documents; (2) use such information solely for your personal, non-commercial information purposes and do not copy or post such information to any network computer or broadcast it in any media; (3) make no changes to such information; and (4) make no additional representations or warranties with respect to such documents.
The trademarks and service marks of the Website, product and service names ( hereinafter referred to as "Trademark Information") are the property of Volkswagen Group Taiwan Co. Ltd., and its affiliates, and you may not display, use or otherwise deal with, or represent that you have the right to display, use or otherwise deal with the Trademark Information of Volkswagen Group Taiwan Co. Ltd., and its affiliates in any manner whatsoever without the prior written consent of Volkswagen Group Taiwan Co. Ltd., and its affiliates.
Your use of the Website
You may not use any automatic device, program, algorithm or methodology, or similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website or the Content, or to reproduce or circumvent in any way the navigational structure or layout of the Website or any Content, in order to obtain or purport to obtain any material, document or information through any means not permitted by the Website. The Company reserves the right to prohibit such conduct.
You may not attempt to gain unauthorized access to any part or function of the Website, any part or function of any other websites or networks linked to the system or any of the Company’s servers, or any services provided by or through the Website, whether by hacking, password mining, or any other illegal means.
You may not probe, scan or test the vulnerability of the Website or networks connected to the Website, or breach the security or authentication measures of the Website or networks connected to the Website; you may not reverse engineer, trace or attempt to trace information about any other users of or visitors to the Website, or any other customers of the Company (including any Audi Shop account that is not owned by you) to obtain its source, or use the Website, or any services or information provided on or through the Website (including but not limited to personally identifiable information of others provided on the Website) for the purpose of disclosing any information.
You agree not to take any action that would result in an unreasonable or disproportionately large load on the Website, the Company’s systems or networks, or the infrastructure of any systems or networks connected to the Website or to the Company.
You agree not to use any device, software or application that interferes or attempts to interfere with the proper functioning of the Website or any transactions conducted on the Website, or the use of the Website by others.
You may not forge titles or otherwise manipulate identifying information in order to disguise the source of any information or transfer content you send to the Company on, through the Website, or any services offered on or through the Website. You may not impersonate another person, claim to represent another person, or feign any other person or entity.
You may not use the Website or any Content for any purpose that is unlawful or prohibited by the Terms of Use, or to agitate any illegal activities or other activities that infringe on the rights of the Company or others.
Purchase; other Terms and Conditions
The purchase of goods or services is subject to the Terms and Conditions of Sale and other terms and conditions announced by the Company, which shall be deemed to be a part of the Terms of Use. In the event of a conflict between the Terms of Use and the terms announced or applicable to a particular section of the Website or any services offered on or through the Website, your use of that section of the Website or that particular services shall be governed by the latter terms.
The Company's obligations with respect to its products and services are governed by the contracts under which the products and services are provided, and the Website may not change the contents of such contracts.
The Company may change any products or services offered on the Website, or the applicable prices for any such products or services, at any time without further notice. The information on the Website relating to products and services may be out of date, and the Company does not promise to update the information on the Website relating to such products and services.
Account, Password and Security
Certain functions or services available on or through the Website may require you to create an account. You are solely responsible for maintaining the confidentiality of account information (including passwords) held by you, and you are solely responsible for any and all activities that occur under your account as a result of your failure to maintain and keep such information confidential. You agree to notify the Company immediately of any unauthorized use of your account or password, or any other breach of security. If you fail to keep your account information secure and confidential and someone else uses your password or account, you shall be liable for indemnifying the Company or any other users of or visitors to the Website for any losses resulting therefrom.
You may not use others’ password or account at any time without the express permission and consent of any other password or account holders. We cannot and will not be liable for any losses or damage resulting from your failure to comply with the foregoing obligation.
Privacy
The use of the Website is subject to the Privacy Policy of Volkswagen Group Taiwan Co. Ltd., the terms of which policy are incorporated in these Terms of Use by reference. To review the Privacy Policy of Volkswagen Group Taiwan Co. Ltd., please click here. In addition, by using the Website, you acknowledge and agree that Internet transmissions are not completely secure and private. You understand that others may read or intercept messages or information you send to the Website, even if there is specific notice that a particular transmission (such as credit card information) is encrypted.
Links to Other Websites
The Company’s Website and mobile applications may be linked to third-party websites and services that are not under the Company’s control. We are not responsible for the security or privacy of any information collected on the third-party websites or other services. When you access these websites, you do so at your own risk and review the privacy statements applicable to the third-party websites and services you use.
Disclaimers
The Company cannot guarantee that the Website or any of the Content, services or functions will be completely error-free, uninterrupted, or that any defects will be corrected, or that specific results will be obtained from your use of the Website. The Website and the Content are provided on a "status quo" and "to the extent available" basis. All information provided on the Website is subject to change without further notice. The Company does not guarantee that any files or other materials you download from the Website will be completely free of viruses, contamination or destructive functions. The Company disclaims all warranties, whether in an express or implied manner, including warranties of accuracy, non-infringement, merchantability and fitness for a particular purpose. The Company are not responsible for the acts, omissions and conduct of any third party in connection with your use of the Website and/or any of our services. You shall be solely responsible for your use of the Website and any linked websites. If you are dissatisfied with the Website or any of its Content, you may simply discontinue using the Website or any such Content; you have no other recourse to the Company.
The above disclaimers apply to any damage, liability or personal injury arising from any failure to perform, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication link failure, access theft, access corruption, unauthorized access, alteration or use, whether based on breach of contract, tort or other claim.
The Company reserves the right, at any time and without further notice, to: (1) modify, suspend or terminate the operation of or access to the Website or any part thereof for any reason; (2) modify or change the Website, any part thereof, related policies or terms; and (3) discontinue the operation of the Website or any part thereof as necessary to allow for scheduled or unscheduled maintenance, error correction or other changes.
You agree that, to the fullest extent permitted by law, you personally shall bear all risks associated with your use of the Website.
Limitation of Liability
Except as otherwise provided by law, the Company shall not be liable to you for any indirect, consequential, incidental, punitive damages, including lost profits. The Terms of Use do not limit or exclude any liability that the Company may not limit or exclude underapplicable laws.
Indemnification
You agree that if your use of the Website or its related factors causes any third party to make any requests, losses, labilities, claims or expenses (including attorney fees) against the Company, the Company's affiliated companies or authorized dealers, or officers, directors, shareholders, employees, and agents thereof, you will be responsible for all the loss,, and promise to hold such companies and personnel harmless from relevant loss.
Violation of the Terms of Use
You acknowledge and agree that the Company may retain any transmissions or communications exchanged between you and the Company through the Website or any services provided on or through the Website, and may disclose such information as required by applicable law, court order or governmental authorities, or as the Company determines is reasonably necessary to (1) comply with legal process; (2) enforce the Terms of Use; (3) to respond to a request that the information violate the rights of others; or (4) to protect the Company, its authorized dealers, the Company’s employees, users of or visitors to the Website and rights, property or personal safety of the public.
You agree that if the Company determines that you have violated the Terms of Use or any other agreement or policy relating to your use of the Website, the Company may terminate your access to the Website and/or block your future access to the Website without prior notice in our sole discretion.
You agree that the Company may, in our sole discretion and without prior notice, terminate your access to the Website if (including but not limited to): (1) requested by law enforcement or other governmental authorities; (2) upon your request (self-deletion); (3) the Website or the services provided by or through the Website are discontinued or materially modified; or (4) an unforeseen technical problem occurred.
If you violate the Terms of Use and the Company does not take any legal action against you, in addition to any other remedies available to the Company, the Company will have the right to request you to pay, and you agree to pay reasonable attorneys' fees and costs for such legal action. You agree that the Company shall not be liable to you nor to any third party for any termination of access to the Website resulting from a violation of the Terms of Use.
Governing Law, Dispute Resolution
The Terms of Use shall be governed by and construed in accordance with the laws of the Republic of China. Except as otherwise provided by applicable laws, any dispute, controversy, assertion, or disagreement of any kind arising out of or relating to the Terms of Use against the Company, or in connection therewith, shall be submitted to Taiwan Taipei District Court as the first instance.
Void if Prohibited
The Company reserves the right to limit the quantities, functions, products or service projects available to any individual or geographic area at our discretion. If prohibited, any functions, products or services offered on the Website shall be deemed null and void.
Cookie Policy
On our website, we use services (including from third-party providers) that help us to improve our online presence (optimization of website) and to display content that is geared to their interests (marketing). The following categories of cookies are used by us and can be managed in the cookie settings. We need your consent before being able to use these services. You can revoke this consent at any time with future effect in the footer area of the website under Cookie Settings. It is not obligatory to accept cookies when using our websites; if you do not want cookies to be stored on your terminal device, you can disable them by clicking here or via the relevant option in the system settings for your browser. You can delete saved cookies at any time in the browser system settings. You can select “Do not accept cookies” in your Internet browser settings. The process for managing and deleting cookies in your Internet browser settings is detailed in the help menu of your Internet browser. You can also disable all cookies using free Internet browser add-ons Please note that the functionality and functional scope of our website may be limited if you do not accept cookies.
For further information, please see our Privacy Policy.
Cookie Settings
Essential Cookies
Essential cookies are required to provide you with basic functions while using the website. These functions include the vehicle configurator, for example.
Functional Cookies
Functional cookies allow us to collect and store user settings (e.g. user name and user configurations) to make the website more user-friendly.
Performance Cookies
Performance cookies collect information about the way our website is used (e.g. the number of visits and visit duration). These cookies are intended to optimize the website.
Marketing Cookies
These cookies are used to provide content that is more relevant to the user and adapted to the user's specific interests. They are also used to limit the frequency with which an ad is displayed and to measure and manage the effectiveness of advertising campaigns. They register whether a website has been visited or not and the website content that has been used. This is based on a unique identifier for your browser and your internet device. The information may be shared with third parties, such as advertisers, so that relevant advertising may be displayed to you on other websites. These cookies are often linked to website features provided by third parties.